Contact Information
- Email: alex.floyd.0724@gmail.com
- Cell: 250-879-1276
- LinkedIn: www.linkedin.com/in/alex-floyd
Key Competencies
- Grace Under Fire
- Genuine commitment for equitable access to education
- Exceptional interpersonal skills
- Proficient in creating personalized safety, return to school, and care plans
- Strive for professional excellence through continuous improvement
- Strong critical thinking skills
- Superb ability to engage in active listening and empathy
- Fantastic organizational skills
- Demonstrates ethical conduct and integrity
- Person Centered approach
Additional Training, Knowledge, Skills, and Abilities
- ASIST Trainer (Suicide First Aid)
- Conflict resolution training
- Trauma informed navigation and workplace training
- Leadership training
- Stress Comprehension and Management training
- Gender and Sexual Diversity training
- Indigenous History and Allyship training
- Class 5 Drivers License (no restrictions)
- Indigenous Canada
- Mental Health First Aid
- Safe Talk
- Standard First Aid: CPR-C-AED
- Group Facilitation
- Adept in various technology, including assistive technology, Moodle, Canva, SharePoint, Kaltura, GSuite & Microsoft applications
- Plan to Protect (0-18 and Vulnerable Adults) Certification
Professional Experience
Learning Technologist, TRU, March 3, 2025- Present
- Support and assist with the development, implementation, and analysis of new technologies that improve the learning process
- Research, recommend, create, and implement appropriate educational technologies and tools
- Maintain current knowledge of research pertaining to higher education, emerging technologies, digital pedagogy, mobile applications, universal design and learning theory
- Assist OLFMs, Faculty, and Staff in improving their ability to model effective integration of educational technologies
- Collaborate with partners to support OLFMs, Faculty, and staff to use academic technologies and active-learning strategies
- Ability to promptly learn innovative and contemporary technologies, and related software skills, and to test, configure and thoroughly understand them
- Knowledge and understanding of instructional design as it relates to course delivery
- Collaborate with a diverse set of audiences with wide ranges of understanding of open and online learning
- Ability to maintain currency and knowledge in synchronous and asynchronous Learning Management Systems in an online environment
ASIST (Applied Suicide Intervention Skills Intervention Training)Trainer, self-employed, January 25, 2025- Present
- Facilitate two-day interactive workshops in groups of 8- 30 people
- Promote reducing the stigma surrounding suicide, promote mental health supports, and assist in putting more caregivers into communities who are trained in Suicide First Aid (ASIST)
- Ensure a safe, inclusive, and educational environment for all participants
- Collaborate with co-trainer(s) to deliver and adapt content and activities based on participants
- Maintain certification by continuing to deliver workshops on an ongoing basis
- Handle sensitive topics and participant disclosures with care and professionalism
Program Advisor School of Nursing, TRU, July 29, 2024- February 28, 2025
- Proactively advise undergraduate and graduate programs to current and prospective students
- Develop program plans that are efficient and effective to student’s unique end goal(s)
- Informs students of other available resources on campus, such as Counselling, Accessibility Services, the Wellness Centre, and School of Nursing Learning Strategist
- Collaborate and contribute to cross functional teams with various departments and people (Grad Studies, Future Students, Faculty, Deans Program Coordinators, Enrollment Services, TRU World and Student Awards)
- Support the selection process for BScN, MN, and MN-NP applications
- Participates in the planning of course offerings per academic year
- Access transfer credit eligibility based on post-secondary transcripts
- Engage in continuous training and professional development related to assigned programs.
- Maintains student files in accordance with TRU policy around data retention and destruction
- Participate in career fairs, trade shows, and recruiting events
- Provides training to other staff relating to course and program advising, admissions processes, advising theory/practice and systems management
Accessibility Service Advisor, TRU, January 2, 2024- March 31, 2024 (Contract)
- Created a training guide for Accessibility Services Advising at TRU
- Engage in a holistic and person-centered approach for student accommodation plans
- Develop, implement and coordinate individual accommodation service plans for students according to established policies, guidelines and best practices
- Reviews professional medical and psycho-educational documentation to determine functional limitations and appropriate accommodations for their studies
- Work with the Director and other members of the Accessibility Services and Student Services team for complex and/or multi-faceted student cases
- Maintains contact with students receiving accommodations (follow up, changes to documentation and/or accommodations, providing additional resources)
- Create in depth case notes and maintain up to date confidential records within the department
- Provides initial approval for and assist with applications for Provincial and Federal disability grants, as well as applications to other agencies for service and technology supports
- Refers students to other TRU services and/or community agencies as appropriate
- Participate at Open House and information booths at TRU
- Delivers information and engages in informational sessions for TRU faculty, staff, and the community concerning the department’s services and particular accessibility issues
- Assist in exam invigilation during peak periods
Assistive Technology Specialist, TRU, January 9, 2023- January 1, 2024 (Contract)
- Engage in a holistic and person-centered approach to assistive technology solutions
- Keep up to date with research and development in assistive technologies and disability-related legislation
- Meet with students to review, train, and provide ongoing assistive technological support related to their unique accommodations plan
- Keep up to date with various university policies and procedures
- Work in cross-functional teams, engaging in teamwork and collaborative solutions for student cases
- Provide training for departmental adaptive technology
- Educate current and prospective students the steps in obtaining accessibility services
- Provide technological support for the Accessibility Services Student Portal
- Ensure the maintenance and updating of sensitive student information and other records in accordance with established procedures
- Process alternate form application forms for textbooks on behalf of students
- Ensure the departmental database system is updated regularly and undergoes necessary technological improvements and developments
- Make updates on a regular basis to webpages
- Facilitate presentations to various departments to increase awareness and understanding of accessibility services and various disabilities
- Liaison with Assistive Technology BC and facilitate Technology Action Plan meetings
- Proficiently defuse high-stress scenarios such as panic attacks and technology trouble shooting, ensuring a stable environment during exams
Academic Advisor & Director of Student Services, Rhodes Wellness College, December 2019- November 2022
- Employ a trauma-informed approach to manage situations, particularly related to disabilities and mental health, to offer immediate and sensitive resolutions
- Discuss and create options for educational planning that aligns with a student’s personal and professional history, while also navigating individual circumstances and their unique reality
- Develop education re-entry plans for individuals who have taken a leave of absence due to medical or personal emergencies, ensuring a smooth transition
- Handle inquiries regarding Canadian student loans, including details about Appendix 8 and eligibility criteria
- Ensure timely and appropriate delivery of support services, including coaching and counselling
- Conduct regular check-ins with individuals during and post-crisis, assessing emotional well-being, self-care strategies, and ongoing needs
- Experience in intricate decision-making processes, requiring an ethically focused, problem-solving, and solution-seeking mindset
- Conduct individual and group training sessions for diverse technology and industry-related informational workshops
- Facilitate and coordinate (in person, over the phone, and virtually) events, case management meetings, and technology training
- Assign practicum placements that align with a student’s specific interests and scope of practice
- Create all virtual classroom pages and ensure student exam accommodations are set prior to writing
- Independently manage a caseload of 300+ students
Education
Bachelor of Business Administration, Thompson Rivers University
ASIST Trainer, LivingWorks
Life Skills Coach Certificate, Rhodes Wellness College
Human Resources Post Baccalaureate– in progress